Email Support Representative
Professional, Prompt, and Polished Email Support — Without the High Overhead
Email remains a vital channel for customer service, especially for businesses that value detailed, trackable, and professional communication. At Outsourze.com, our Philippines-based Email Support Representatives ensure every customer interaction reflects your brand — with quick turnarounds and expert service, all at a fraction of local costs.
What an Email Support Rep Can Handle
Responding to customer inquiries and complaints
Providing product or service information
Resolving account and billing issues
Escalating technical or complex issues
Handling order questions, returns, and exchanges
Maintaining detailed records of interactions
Why Outsource Email Support?
Scale efficiently during peak periods
Ensure response SLAs without expanding your in-house team
Maintain 24/7 or weekend response coverage
Save on salary, equipment, and office costs
Outsourze.com provides skilled professionals trained to communicate clearly, follow templates, and use your systems — all under your direction and standards.
Prices to Hire a Email Support Representative
- Hourly Freelance Based
- Monthly Dedicated Staff - Working From Home
- Monthly Dedicated Staff - Office Based
| Role | Hourly Rate |
|---|---|
| New Zealand | $10/hour |
| Australia | $9/hour |
| UK | £5/hour |
| Canada | $8/hour |
Cost Comparison
Hiring in the Philippines vs Locally
New Zealand
Local Cost:
Outsourze Cost:
Estimated Savings:
$4000 - $5000 NZD/month
$600/month
Up to 85%
Australia
Local Cost:
Outsourze Cost:
Estimated Savings:
$4500 - $5500 AUD/month
$550/month
Up to 88%
United Kingdom
Local Cost:
Outsourze Cost:
Estimated Savings:
£2000 - £2500 GBP/month
£300/month
Up to 85%
Canada
Local Cost:
Outsourze Cost:
Estimated Savings:
$3500 - $4500 CAD/month
$500/month
Up to 85%
