Chat Support Representative
Fast, Friendly, Real-Time Support — Without the Full-Time Cost
Live chat is one of the most effective customer service channels, offering instant responses and higher satisfaction. At Outsourze.com, our Philippines-based Chat Support Representatives help your business engage visitors, resolve issues, and close sales — all while significantly reducing overhead compared to local hires.
What a Chat Support Rep Can Handle
Responding to customer queries in real time
Escalating complex or unresolved chats
Assisting with product questions and recommendations
Capturing leads and booking appointments
Troubleshooting simple technical issues
Maintaining chat logs and customer records
Helping customers navigate your website or portal
Why Outsource Chat Support?
Provide instant help 24/7 without adding in-house staff
Increase conversions and reduce abandoned carts
Keep your response time competitive
Reduce cost-per-resolution compared to phone support
Outsourze.com provides experienced live chat agents trained in multitasking, tone control, and real-time communication — all tailored to your brand voice and standards.
Prices to Hire a Chat Support Representative
- Hourly Freelance Based
- Monthly Dedicated Staff - Working From Home
- Monthly Dedicated Staff - Office Based
| Role | Hourly Rate |
|---|---|
| New Zealand | $11/hour |
| Australia | $10/hour |
| UK | £6/hour |
| Canada | $9/hour |
Cost Comparison
Hiring in the Philippines vs Locally
New Zealand
Local Cost:
Outsourze Cost:
Estimated Savings:
$4500 - $6500 NZD/month
$650/month
Up to 89%
Australia
Local Cost:
Outsourze Cost:
Estimated Savings:
$5000 - $6500 AUD/month
$600/month
Up to 90%
United Kingdom
Local Cost:
Outsourze Cost:
Estimated Savings:
£2500 - £3200 GBP/month
£350/month
Up to 87%
Canada
Local Cost:
Outsourze Cost:
Estimated Savings:
$4000 - $5500 CAD/month
$550/month
Up to 89%
